Brickcom NVR has an option to reset itself to default settings in case that users forget their username and password.

For NR16000+/NR8000+/NR4000+ series:

Step1. Please power on your Brickcom NVR.

Step2. Please take a sharp item, for example pen or paper clip,
           to push the reset button for more than 5 seconds, till you hear a long beap sound.
           (The reset button is on the back of Brickcom NVR.)

Step3. The Brickcom NVR should be rebooting by itself now.

Step4. Once the rebooting is done, the NVR will be reset to DHCP mode.

            You may use EZSearch to find it, and log in with default username/ password (admin/ admin).

For NR2000+/NR1000 series:

Step1. Prepare a monitor and a video connector(HDMI or DVI-I) to connect your NVR. 

Step2. Please power on your NVR. 

Step3. On login page, press the power button for 3 seconds. 

           Then, click “Cancel” button to stop shutting down NVR
           when the message (This system will be shutdown in 3 seconds) pops out.

Step4. Click a icon   at the bottom left corner of login page.

Step5. A window will pop up to confirm your operation. Click “Yes” to execute reset to default.

           The NVR should be rebooting by itself now.

Step6. Once the rebooting is done, the NVR will be reset to DHCP mode.

           You may use EZSearch to find it, and log in with default username/ password (admin/ admin).