Disclaimer and Policy against Unauthorized Distribution of Brickcom Products
Brickcom's sustainability and success heavily rely on the customer satisfaction and the long-term partnership, and therefore we are committed to providing the best products and the best service to our partners worldwide.
By means of "the best service", Brickcom not only supports the authorized partners to win the customer satisfaction, but also protects their rights against the unauthorized physical/online distribution of the Brickcom products worldwide. Furthermore, Brickcom reviews the authorized partners to makes sure they work within their respective defined scopes without infringing on others' rights.
The complete and up-to-date list of Brickcom's authorized partners, including the physical channels and the online channels, can be found and can ONLY be found on Brickcom's official Where to Buy page. Any authorized partner failing to follow the policy and correct the violations within the given period of time will be terminated, removed from the list, and no longer supported by Brickcom.
For anyone purchasing the Brickcom products through the distributors or resellers not listed, Brickcom and Brickcom's authorized partners will not provide the following services:
2. Technical Support
3. Advance Replacement
5. Marketing Support
And, at any given time, Brickcom and Brickcom's authorized partners NEVER distribute the Brickcom products through the following channels:
For any questions or more information, please contact your Brickcom representative or contact us at firstname.lastname@example.org.